EZTattoo provides One Year Warranty to All of the EZTattoo Product that being sold from the Date Of Purchase either on our Online Store or Authorized Distributor Worldwide. If you find your product is malfunction within the warranty term, please contact our After-Sales Team : sales@eztattooing.com.
Warranty Policy
Product
Warranty
Machines
1 Year
Tattoo Grips
6 Months
Tattoo Cord
3 Months
Power Supply
1 Year
Machine Overheating
Motor Malfunction/Failure
Loud Noise
Faulty of bearings/Cams
Broken of Springs
Grips do not fit with EZ Cartridges
Malfunction after sterilization (under proper sterilization instruction)
Malfunction within the warranty period
Loosen of the adapter
Malfunction within the warranty period (under proper usage)
Open the sealing part of machine by your own.
Body of the machine are being scratched badly.
Accidentally drop the machine (either on the floor or inside the liquid)
Tamper with the motor.
Tattoo machine cannot work due to human factor (Misuse, Abuse or Unauthorized Modification)
Malfunction of the grip due to sterilization exceed the specified temperature.
Damage to the product due to human factor (Misuse, Abuse or Unauthorized Modification)
Damage to the product due to human factor (Misuse, Abuse or Unauthorized Modification)
Damage to the product caused by an external electrical fault or any accident.
Reminder about International Rights and Responsibilities.
NOTICE ABOUT CUSTOMS, VAT, TAXES, DUTIES
You have rights and you have responsibilities.
A. We don't know what your country will charge you if anything for Customs Duties. It is your responsibility to find out and you must pay those charges on delivery. Any money due on delivery are your Customs fees only, not from the shipping company. These Charges are the buyer’s responsibility.
B. If you refuse to pay what you owe for Custom's Duties and the package is returned, you don't get refund for shipping cost of your order. And return shipping cost will charge by your side also.
C. If you refuse to pay and the package is valued under $300.00. it will be abandoned in your country and you will be required to pay a $300.00 USD abandonment charge plus you are not entitled to any refund whatsoever.
If you are UNSURE - Don't order.
Thank you.
EZ TATTOO MANUFACTORY