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Free shipping orders over $249 ✈—— ✈North America,Europe, Australia, and Asia...
Free shipping orders over $249 ✈—— ✈North America,Europe, Australia, and Asia...
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Contact EZ Tattoo Supply

Get help with orders, machines, shipping, and repair support

Tell us what you need help with and include the details that let our team respond faster: order number, product name, country, photos or video when relevant, and the workflow you are trying to solve.

Send a message Email support Read FAQs first

Fastest support path

Use the channel that matches your request. Messages can be submitted anytime, and our team reviews support requests Monday to Saturday, 9:00 AM to 5:00 PM (UTC+8).

Order questions Include your order number and shipping country.
Product setup Tell us your machine, cartridge, voltage, and workflow.
Repair support Share product details, issue description, photos, and video.

Choose the right contact reason

The more specific your message is, the faster EZ can route it to the right support path.

Orders and shipping

Tracking, delivery time, address, or order status

Include your order number, email used at checkout, shipping country, and tracking number if you already have one.

Check shipping FAQs

Product recommendation

Machine, cartridge, stencil, or kit selection

Tell us your experience level, work style, current setup, and whether you need help with lining, shading, color packing, stencil transfer, or practice.

Browse tattoo machines

Warranty and repair

Machine issue, power problem, battery, or spare parts

Send the product name, order number, clear photos, a short video showing the issue, and what troubleshooting steps you already tried.

Open repair request form

Wholesale and distributor

Business cooperation or bulk buying

Share your company name, country, website or social profile, expected product categories, and purchase volume if available.

Distributor information

What to include in your message

Short messages often create extra back-and-forth. Add the right details up front so our team can help with the actual tattoo supply decision or support issue.

  • For order support: order number, checkout email, shipping country, and tracking number.
  • For product advice: your tattoo workflow, current machine or cartridges, experience level, and the result you want.
  • For repair support: product name, purchase date, issue description, photos, video, and proof of purchase.
  • For business inquiries: company name, country, sales channel, product categories, and estimated buying needs.

Company information

Company name: Yiwu EZ Technology Co., Ltd.

Country: China, People's Republic

Post code: 322000

City: Yiwu, Jinhua

Address: 15th Floor, Building B6, Headquarters, Economic Park, Choujiang District, Yiwu

Send a message to EZ support

Use the contact form below for order questions, product recommendations, warranty or repair support, and business inquiries. If your message is urgent, you can also email support@eztattooing.com.