How long will it takes to receive my order?
Except during peak season, we usually need 1-2 working days to process your order.
It takes 3-7 working days to arrive in Asia.
It takes 3-7 working days to reach the U.S. and North America.
It takes 5-7 working days to reach Europe.
It takes 7-10 working days to reach South America, Australia, and New Zealand.
It takes 7-10 working days to arrive in Ukraine, Russia, and other countries.
For battery items or devices with batteries, the shipping time may be longer, about 10-15days.
Support orders from the following countries and regions:
Orders in all regions will receivedelivery services. All orders will be shipped from China to the United States, Canada, the United Kingdom, the European Union, Russia, Indonesia, Japan, Macau, Malaysia, the Philippines, Singapore, South Korea, Thailand, Brazil, Chile, Cambodia, Israel, Vietnam, New Zealand, Mexico, Turkey, etc. Countries and regions around the world.
Once all goods have tariffs or need to be cleared, the customer will bear the customs fees and assist the customs clearance. We can provide technical support and the customer needs to pay import taxes.
Your order appears to have been delivered, but you did not receive it
If your waybill number shows that it has been delivered on the transportation company’s website, but you don’t, please do the following:
Check if there are other family members signing for receipt in your home, and ask if it was signed by your family members.
If the package is not found, please call the transportation company as soon as possible to report the loss of the package, provide the order certificate and the tracking code of the logistics carrier, and confirm that the package is missing, so that the package can be investigated as soon as possible.
Please contact us as soon as possible (firstname.lastname@example.org)
If you don’t get a response when you call the transportation company, you can directly apply for compensation, and you can call directly to make a claim.
EZ TATTOO SUPPLY does not assume any responsibility for stolen goods or customers who have not signed for a long time, and the courier has not received the sign for a long time, because please pay attention to the delivery time and sign for it in time. If the package is lost, please contact us as soon as possible. We will carry out an investigation. It will take at least 30 days to conduct the investigation and verify with the transportation company to provide proof of information to the transportation company for investigation. So after providing the tracking number, please pay attention to the latest developments in logistics in your spare time to ensure that you can receive your parcel smoothly.
In the long-term transportation, it is inevitable that uncontrollable circumstances will cause the transportation to be unable to be delivered in time. Severe weather conditions, catastrophic events, and the impact of the current new crown virus may cause unexpected delays in packages. I hope that you can understand the helplessness caused by these uncontrollable factors. We will also get in touch with you at any time and let us know the details. Condition. Some carriers may not communicate with you on the phone, and will directly deliver to your door or in your mailbox. If the delivery is not signed, it may be placed at the local post office, and you need to call to confirm or go directly to collect it. All services and advice will hope that you can get a pleasant customer experience and product experience. Hope to get your support.